Qbaka to introduce Bounce Tracking. Tells exactly why users leave website.
You can measure revenue losses caused by broken user experience
25 APRIL 2014, THE NEXT WEB CONFERENCE, AMSTERDAM, NETHERLANDS
Our path to user-centric problem analytics
Since we started building Qbaka in 2012, we've always been committed to helping solve technical and business problems from the client-side point of view. It's always hard to know your customers' UI troubles after you release a feature update, when everything seems good. It's even harder to get technical details or steps to reproduce the problem from your users. In Qbaka we are focusing on delivering maximum of valuable information about user problems without any actual user interaction. Having started with frontend error monitoring, we've been moving to extend our product to get more details from client-side tracking: we've launched user actions tracking (shows what user did before error occurred) and impact monitoring (shows how many users and who exactly experienced an error).
New direction, introducing Bounce Tracking
The future of Qbaka
This is a first big step for Qbaka to become what we've always dreamed about: a client-side solution for users' problems. With a variety of marketing user analytics available, no one really tells you why users have bad experience and which problems stop them from buying stuff on company's web service. We cannot track a whistling teapot, distracting user for browsing, but we can monitor and analyze all measurable data to bring you the information about problematic user behaviour and recommend how you can fix user experience. Much more is to be expected this year.
Bounce tracking is available on an invite basis in order to stress-test a new feature and deliver best quality. Existing and new customers can request an invite at qbaka.com/bounce, new users can register for Qbaka at qbaka.com.
There is a 30% discount for the first 3 months of Qbaka with coupon TNW2014
Qbaka’s end goal is making web a better place by helping companies provide great user experience. We are in love with simple, intuitive and interactive interfaces. By building a tool that monitors and analyses users' problems, we bring developers and businesses a lovely way to make their web services great.